Terms of Service

 

Last updated: 6/9/2026

 

These Terms of Service (“Terms”) govern your use of the website operated by LocatePro, LLC (“we,” “us,” or “our”) located at www.LocatePro.net.

 

By using this website or engaging our services, you agree to these Terms.

 

1. Nature of Services

 

We provide utility locating and subsurface imaging services, including but not limited to:

 

Electromagnetic (EM) utility locating

Ground Penetrating Radar (GPR) scanning

Surface marking using paint and/or flags

Delivery of subsurface mapping data, including GPS coordinates and GIS/CAD file formats such as .shp, .dxf, and .kml/.kmz

 

All services are performed in accordance with applicable industry practices; however, underground conditions are inherently variable and may limit detection accuracy.

 

2. No Guarantee of Subsurface Completeness

 

While we use industry-standard equipment and methods, no utility locating method can guarantee detection of all subsurface utilities or anomalies.

 

Conditions that may affect results include, but are not limited to:

 

Depth limitations

Size of target

Soil composition and moisture

Non-conductive or non-metallic utilities/facilities/targets

Inaccurate or incomplete utility records

Site accessibility constraints

 

Client acknowledges that results are interpretive and probabilistic in nature, not absolute.

 

3. Client Responsibility

 

The client is responsible for:

 

Providing accurate site information and access

Confirming and marking known private utilities prior to work

Notifying us of any site hazards or restrictions

Using delivered data appropriately in engineering, construction, or planning decisions

 

4. Utility Locating Limitations and Excavation Responsibility

 

Client acknowledges that utility locating and subsurface imaging services are intended to assist in identifying underground utilities and subsurface features but cannot guarantee the detection of all buried facilities or hazards.

 

Client further acknowledges that excavation decisions, site safety, and compliance with applicable utility notification requirements, including 811 or other state and local notification systems, remain the responsibility of the client, contractor, excavator, or property owner, as applicable.

 

Utility locating services provided by LocatePro, LLC are not a substitute for legally required utility notification procedures.

 

5. Deliverables and Data Products

 

When requested, for a fee we may provide digital deliverables such as:

 

GPS coordinate sets

GIS shapefiles (.shp)

CAD drawings (.dxf)

Google Earth files (.kml/.kmz)

 

These files represent interpreted survey data at the time of collection and are not guaranteed to remain accurate if site conditions change.

 

6. Payment Terms

 

Payments may be processed through third-party providers such as Stripe.

 

Payment is due as agreed in project quotes or invoices

We reserve the right to require deposits before work begins

Late or failed payments may result in delayed or withheld deliverables

All payment processing is subject to the terms of the payment provider

 

7. Limitation of Liability

 

To the maximum extent permitted by law, LocatePro, LLC shall not be liable for any:

 

Indirect or consequential damages

Construction delays

Utility strikes or damages occurring after service completion

Reliance on data beyond its intended use

 

Client assumes responsibility for how provided information is used in planning and execution.

 

8. Website Use

 

This website is provided for informational and service-request purposes only. You agree not to misuse the website or attempt to interfere with its operation.

 

9. Intellectual Property

 

All website content, including text, graphics, and branding, is owned by LocatePro, LLC unless otherwise stated. Deliverable data provided to clients may be used solely for the intended project scope unless otherwise agreed in writing.

 

10. External Services

 

We may use third-party services such as:

 

Payment processors (e.g., Stripe)

Email services (hosted email)

Analytics tools

 

We are not responsible for the policies or practices of these providers.

 

11. Changes to Terms

 

We may update these Terms at any time. Continued use of the website or services constitutes acceptance of the updated Terms.

 

12. Contact

 

For questions, contact:

contact@LocatePro.net